Privacy policy
Last updated: January 2025
Introduction
Arko ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and shipping address
- Payment information (processed securely through our payment partners)
- Order history and preferences
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and our products
- Send you marketing communications (with your consent)
- Improve our products and services
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Payment Security
All payment transactions are processed through secure payment gateways that comply with PCI-DSS standards. We do not store your complete credit card information on our servers.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Lodge a complaint with data protection authorities
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Phone: +91 98550 80145
Email: support@arkonaturals.com